News
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Temporary issue with the display of contract and consumption data – the problem is being fixed
A temporary issue is affecting the correct display of contract and consumption data. The problem is currently being fixed. Once…
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Thermal energy storage capacity increased by more than 50%
An energy system combining thermal energy storage, electric boilers and combined heat and power production has been developed at Vaasan…
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We are planning to introduce seasonal pricing for district heating – The change mainly concerns businesses and housing companies
Vaasan Sähkö is planning a change to the district heating pricing model, intended to take effect on 1 January 2027.…
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Customer letters going out to Basic Electricity, Influencer, and Wind Power customers
By the end of August, we will send out customer letters to our customers with a Basic Electricity, Influencer, or…
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Our customer service is currently unusually busy
Our customer service is currently receiving a high volume of queries via phone, email, and chat. We will respond to…
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Our customer communication is partially electronic – Read about the alternatives we offer
Our customer letters are sent out in electronic form to a large part of our customers. The terms of the…
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Another Gas Engine Power Plant Under Construction: Vaasan Sähkö’s Share Nearly 50%
The plant to be built in Lappeenranta will bring much-needed flexibility to the energy system. As part of a joint…
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Customer letters to district heating customers
At the end of June we will send a customer letter to our district heating customers. The letter contains the…
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Electronic communication for district heating customers
We are working to provide an increasing share of our customer communications in digital format. In practice, this mainly means…
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Occasional system slowness in concluding contracts
Due to a national update of the information exchange system that was done earlier, system slowness may disrupt concluding electricity…