Moving and your electricity contract – what to do

Are you moving and need an electricity contract for your new home? Wherever you are moving in Finland, contact us for a suitable electricity contract. You should also read our tips on how to get electricity for your new home quickly, and what you should remember about electricity in your old and new home.

Electricity for your new home

Electricity contract for new home – make the electricity contract online

The easiest way to make an electricity contract is online. It only takes a few minutes!

We take care of the rest: we will make a transmission contract with the local power grid company and, if you wish, will terminate the electricity contract at your old address. Remember that you should make a new electricity contract at least a couple days before you move in to your new home. However, if necessary we can connect your electricity supply on short notice. Read here how to get electricity connected right away.

Need an electricity contract quickly? Call our customer service

Forgot your electricity contract and only remembered it on the day you are moving? Call our customer service at +358 6 324 5750. We will help you get electricity as soon as possible.

Existing customer – remember to submit a notification of a change of address

Want to transfer your existing electricity contract to your new address? This is done by terminating your old electricity contract and making a new one for your new home.

You can transfer your electricity contract easily by logging into our online service and at the end submitting a notification of a change of address. This is when you can also make a new electricity contract for your new home.

You should submit a notification of a change of address at least a couple of weeks before your move, but if you call our customer service, you can get electricity for your new home faster than that.

An electricity contract and moving: good to know

Terminating your old electricity contract

Remember to terminate your old electricity contract when moving. If will not be terminated automatically even if you make a new electricity contract for your new home. You can terminate your contract easily in your online service. Log in to the service and complete your contract by submitting a notification of a change of address. At the same time, you can make a new contract for the new address.

If you forget to terminate the old electricity contract, you will receive the electricity bill until you do. Your old contract will be terminated without a separate termination once the new resident at your previous address makes a new electricity contract.

Fixed-term electricity contract and moving

Got a fixed-term electricity contract in your current home but you are about to move? Not to worry – you will not be stuck with two electricity contracts. A fixed-term electricity contract can usually be terminated before it runs out when you move house, and you can make a new contract for your new home.

Electricity contract during the weekend

If you need to have electricity connected during the weekend or weekday evening, call your local power grid company’s fault report service. They can get you connected, but they will charge for doing it. The people at the fault report service will instruct you on how to go about making an electricity contract in such a case.

Using district heating, but now moving out?

If we have provided your district heating, inform us of the new owner.

Moving and your electricity contract - FAQ

I moved into a new apartment today, can I get the electricity switched on right away?

This always depends on your local distribution company. Call us right away on number 06 324 5750, and we’ll sort it out. At the same time, we’ll find out whether the distribution company will charge a fee for express connection. We always recommend that you contact us ahead of time to make a new electricity contract.

Do you provide low-cost electric contracts for studio apartments? What about for detached houses?

Our electricity prices are lower than the average price level in Finland. Whether you live in an apartment building or a detached house, you can find the right electricity contract for you here.

Can a minor make an electricity contract?

Electricity contracts for minors are made in the name of their legal guardian until they turn 18.

I’m moving away from Vaasa – can I still be your customer?

Of course! We supply electricity to customers in all of mainland Finland.

Where can I see the necessary information for making an electricity contract?

If you enter into an electricity contract online, you will need to identify yourself via your bank identification. By phone, you will be identified by your social security number.

For an electricity contract, the electricity company needs 1 ) your name 2) social security number 3) new home address and 4) date when you would like the electricity to be connected. The date can be changed afterwards.

What is an express connection fee?

The express connection fee is charged by the local distribution company for rapid connection of electricity.

The size of the fee and the criteria for charging are company-specific. The express connection fee can be charged if the electricity is to be switched on within two days of signing an electricity contract. For this reason, it is not worth leaving the electricity contract to the last minute, but rather best to handle it in good time, preferably a few weeks before moving.

I’m moving out and my spouse is staying at the current address. Can you transfer an electricity contract in my name to them?

The practice is that the contract in your name is terminated, the address of the final invoice is updated and if necessary, a new electricity contract will be created for the new address. The person remaining in the apartment must enter into a new contract under their own name.

So even if you’ve lived together, an adult should always sign their own contract. To do this, they should contact us personally, either by phone or on our website, well in advance of the end of your contract.

If there is no valid contract, the electricity at the address will be cut off at the end of the previous contract. For this reason, it is important that the person remaining in the residence gets a new contract.

I am moving and have a fixed-term contract

When you move, you can choose to terminate the contract. We can also help you with a new contract to your new address.

What is included in the price of electricity

Your electricity bill includes the price of electrical energy and its transmission, as well as taxes.

Energy charge
The price of electrical energy is also referred to as its sales price and it is affected by many factors determined by the market, such as production costs and power exchange prices. Only the part of the electricity bill accounting for electrical energy can be put out to competitive tender, as all the other parts have fixed rates.

Distribution
The local electrical network company which owns the region’s distribution network takes care of the distribution. The distribution price for electricity cannot be put out to tender. The Energy Authority monitors the price of electricity distribution and makes sure it is at a reasonable level.

Electricity tax
You pay electricity tax for your electricity consumption. Your local electrical network company charges you electricity tax in connection with the price for distribution. The company then pays the electricity tax forward to the state.

The tax consists of excise duty on electricity and a strategic stockpile fee. The Finnish electricity tax model has two categories and is based on the Act on Excise Duty on Electricity and Certain Fuels (1260/96). Electricity users are divided into two tax brackets depending on the type of consumer.

Value added tax
Electrical energy, distribution, electricity tax and the strategic stockpile fee are subject to value added tax. This VAT rate is 24 per cent.