Do you need an electricity contract right away? Call our customer service!
You forgot the electricity contract and didn’t remember it until the day you moved? Call our customer service at 06 324 5750 if you need electricity in the Vaasan Sähkö area, or 06 324 5770 if you need electricity elsewhere in Finland. We’ll help you get power to your home as soon as possible. We will also find out for you whether the local power grid company will charge you a fee for quick connection.
Current customers – be sure to make a notification of change of address
Do you want to transfer your current electricity contract to a new address? The transfer of the electricity contract will mean that your old electricity contract is terminated and a new electricity contract is made for the new home.
It is always a good idea to take care of the notification of change of address at least a couple of weeks before moving, but by calling our customer service, we can get electricity to your home quickly.
Electricity contracts and moving – Tips and tricks
Termination of your old electricity contract
Please remember to terminate your old electricity contract when moving. It will not be terminated automatically when you make a new electricity contract or move out. You can easily terminate your agreement by contacting us.
If you forget to terminate the old electricity contract, the electricity bill will be sent to you until the contract is terminated. Without separate termination, the old contract expires when a new resident enters into a new electricity contract for the apartment.
Fixed-term electricity contracts and moving
Do you have a fixed-term electricity contract valid in your current apartment and you’re planning on moving? Don’t worry, you won’t be stuck with two electricity contracts. A fixed-term electricity contract can usually be terminated in the event of a change of address before the end of the contract period, and you can enter into a new electricity contract for your new home.
Electricity contracts on the weekend
If you need to turn on the power over the weekend or on a weekday evening, call your local power network company’s fault service, from which the power can be switched on as a paid quick switch. The fault service will then give you instructions on how to make the electricity contract.